Your privacy matters to us. Learn how we collect, use, and protect your information.
Last updated: November 20, 2025
When you create an account, we collect your name, email address, company name, and password. This information is necessary to provide you with access to our services and to communicate with you about your account.
We automatically collect information about how you use WorkBugs, including pages visited, features used, time spent on the platform, and interactions with our services. This helps us improve our product and provide better support.
When you submit feedback or bug reports through our platform, we collect the content you provide, including screenshots, comments, and associated metadata. This data is used to deliver the core functionality of our service.
We collect device information, IP addresses, browser type, operating system, and similar technical data to ensure security, prevent fraud, and optimize performance across different platforms.
Provide Our Services: To create and manage your account, process your requests, and deliver the features you use.
Communication: To send you service updates, security alerts, support messages, and respond to your inquiries.
Improvement: To analyze usage patterns, identify issues, develop new features, and enhance user experience.
Security: To detect and prevent fraud, abuse, and security incidents.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
Service Providers: We work with trusted third-party vendors who help us operate our service (hosting, analytics, email delivery). These providers are contractually obligated to protect your data.
Team Members: When you invite colleagues to your workspace, they'll have access to shared project data according to their assigned permissions.
Legal Requirements: We may disclose information if required by law, court order, or government request, or to protect our rights and safety.
Business Transfers: If we're involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We implement industry-standard security measures to protect your information:
Access: You can access and download your personal information from your account settings.
Correction: You can update inaccurate or incomplete information at any time.
Deletion: You can request deletion of your account and associated data. Some information may be retained for legal or operational purposes.
Data Portability: You can export your data in common formats (JSON, CSV).
Marketing Opt-out: You can unsubscribe from marketing emails via the link in any message.
Do Not Track: We honor Do Not Track browser settings.
We use cookies and similar technologies to provide functionality and improve your experience:
You can control cookies through your browser settings, though disabling certain cookies may limit functionality.
We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for up to 90 days for backup purposes, and longer where required by law or legitimate business interests (e.g., dispute resolution, fraud prevention).
WorkBugs is not intended for users under the age of 16. We do not knowingly collect personal information from children. If you believe we've collected data from a child, please contact us immediately.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses for EU data transfers and compliance with applicable data protection laws.
We may update this Privacy Policy from time to time. We'll notify you of significant changes via email or through our service. Continued use after changes indicates acceptance of the updated policy.
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Email: privacy@workbugs.com
Support: Contact Form
For GDPR requests or Data Protection Officer inquiries, please specify in your subject line.